Sunflower Butter Sun Cups

We’re very sorry to hear this happened, KV. We truly appreciate you taking the time to share your experience, especially as a long-time customer. It’s disappointing to hear that your most recent pack arrived melted and that the texture was affected. I’ve sent you an email so we can gather a few more details, including where the product was purchased, which will help us investigate what may have happened and better understand how to prevent this in the future. Thank you for your continued support and honest feedback.

We sincerely apologize that this happened, Frank. We truly value your feedback, and it is very important to us that every experience with our products is a positive one. I have sent you an email so we can look into this further and better understand what may have happened, including where the products were purchased. This information will help us investigate the issue more thoroughly and work to prevent it from happening again. Thank you for your continued support.

Thank you so much for your feedback, Leslee. We are sorry to hear that the product on the bottom did not hold together as expected. We have followed up by email so we can learn a bit more and better understand what may have happened.

We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. We understand how disappointing this must be, especially when a product you once loved no longer meets your expectations. Over the past few months, we made some adjustments due to challenges sourcing cocoa butter, and we are continuing to refine the texture and consistency. We have sent you an email to follow up and learn more so we can look into this further. Thank you again for your honest feedback.

Thank you so much for sharing this with us. It means a lot to hear that our products have been a great option for your nephew. We absolutely love knowing he can feel included and enjoy a treat alongside everyone else. Creating allergy friendly snacks that bring a little more joy and peace of mind to families is exactly why we do what we do. We truly appreciate you taking the time to leave such a thoughtful review.

We sincerely apologize that this has happened. We truly value your feedback as it’s incredibly important to us, and we want every experience with our products to be enjoyable.

I would love to investigate this further and have sent you an email to better understand the issue, including the stores where you purchased these items. This will help us get to the bottom of it and ensure it doesn’t happen again. Your satisfaction is our top priority, and we want you to be able to fully enjoy our products.

Thank you again for bringing this to our attention.

Thank you so much for your wonderful review! We love hearing from our customers, especially when it’s such great news. We’re thrilled that Kamyle can enjoy our Sunflower Butter Sun Cups and that they brought her so much delight. Knowing that she can savor every bite safely truly makes our day. Your kind words mean so much to us!

Thank you for taking the time to leave a review. It brings us so much joy to know that we are able support you as you navigate the world with food allergies. That's why we do what we do! :)

Thank you for your understanding about the mix up in your recent order. So appreciate you reached out to us so we could make it right and get your grandson the treats he loves and deserves! Enjoy!

Thank you for the feedback! So glad to hear your daughter is enjoying the product!