The free2b Guarantee: Not happy with your purchase? Let us know! We’ll make it right and make you happy. We promise.

We want to ensure you love your experience and the snacks you purchase. If, for any reason, you are not satisfied with your purchase, we will be happy to refund or replace it.

We understand that mistakes happen during shipment which are out of our control. If your product arrives in a condition that you find not suitable to eat, please send us a message and we will be happy to replace or refund what you have ordered. There is no time limit for returns, but we ask that you reach out to us within 30 days of your purchase.

Simply email us at weborders@free2bfoods.com

Please be sure to reference your order number and the email address used to purchase on our website to help expedite the process. In the event of a return, we will create a return label and email it to you to print out. Once you print the return label, please send it back to us via the carrier we have selected.