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Frequently Asked Questions
General
All our products are allergy friendly which means they are made without or “free-from” the 9 most common (or “major”) food allergens (as listed by the FDA,) specifically, peanuts, tree nuts, dairy (milk), eggs, gluten (wheat), soy, crustacean shell-fish, fish, and sesame. In addition, our products are also made without coconut, mustard and corn. Lastly, our products do not contain artificial flavors, artificial colors, artificial sweeteners, preservatives, hydrogenated oils, palm oil or carrageenan.
Thanks for asking! Free2b products are sold at many natural and conventional grocers, convenience stores and other retailers across the USA and Canada. Please visit our Store Locator to search retailers near your zip code.
Yes, all of our products are vegan!
Yes, we are Certified Gluten-Free by GFCO.
Yes, all of our products are Kosher Pareve.
Crunchsters® FAQ
A mung bean is a little green bean that is consumed primarily in Southeast Asia, India, and China. In America we know them as bean sprouts. They are the long white tubes that get thrown into chinese food and pad thai. We sprout them a little differently and cook them up for a delicious snack!
We sprout mung beans to increase the protein content, improve their texture and flavor, and to remove the indigestible components that are in all beans, such as lectins and phytic acid. Sprouting converts those into nutritional elements and that makes the beans very digestible. Mung beans may be the most digestible plant-protein in the world. The texture of the sprouted bean creates the wonderful Crunch in Crunchsters®.
Because the mung bean is sprouted, the protein content of the bean increases by 30%. They have REAL protein in them, not a chemical derivative, such as a protein isolate. That is why we always say “Snacking just got REAL”. In one serving, you will find 7g of protein. You also get 5g of prebiotic fiber, the good kind that feeds your lower gut. PLUS a treasure chest of minerals, such as; potassium, magnesium, folate, manganese, and many more.
Yes, they are flash fried in order to intentionally create that “indulgent snack” taste and mouthfeel. This allows you to satisfy cravings for empty calorie junk food with Crunchsters’ real nutrition that fills you up in a good way! After you have a bag of Crunchsters®, you won’t want to reach for that bag of potato chips or puffs….
Mung Beans are on everyone’s “high satiety” short list of superfoods, which means that they “fill you up” in a good way, that lets you body feel “fed” from all of the proteins, prebiotic fibers, and minerals that are native to the mung bean.
Those are the husks of the mung beans that come off the beans when they sprout. We leave them in for three reasons: They provide a lot of the healthful minerals in Crunchsters®, they hold the spices and distribute the flavor throughout the bag, and they give you a finer, more high frequency crunch that contrasts with the thicker crunch of the mung bean itself. Put these two textures together and you have yourself a little symphony of crunch in your mouth that changes with every mouthful, not like potato chips that are the same monochromatic texture with every mouthful.
Yes! All of the Crunchsters® products are free from peanuts and tree nuts. In addition to those ingredients, our products are free from the Top 9 most common food allergens including gluten, dairy, egg, soy, shellfish and more.
Everything is vegan! This is a vegan product line. All flavors point out on the back side of the package that they are indeed vegan. Importantly, the Beyond Bacon® flavor contains no animal products or meat, which is why vegan is printed on the bag.
Yes! Everything we make is non-GMO. The Sea Salt, Beyond Bacon®, and Barbeque are non GMO Project Verified. The only non-GMO Project Verified exception is the Tangy Balsamic flavor. It uses Balsamic vinegar powder, an ingredient for which there are no non-GMO Project Verified sources that we can find, and we have looked. The manufacturer of this ingredient certifies to us that it is derived from non-GMO inputs.
The white distilled vinegar powder used in Tangy Balsamic is non-GMO Project Verified as we have been able to locate non-GMO PV sources for that ingredient. The Tangy Balsamic flavor uses balsamic vinegar powder that is made with “IP maltodextrin”. The “IP” stands for “Identity Preserved”, which is the manufacturer's guarantee that the maltodextrin (corn or rice powder) used to make the ingredient is not genetically modified in any way, so it is also a non-GMO ingredient, just not “Project Verified”.
Orders + Shipping
We ship Monday through Wednesday, for delivery Wednesday through Friday. If you place an order Thurs-Sun, we will ship your order the following week. Orders placed after 12pm CT on Wednesday are not promised to arrive the same week. You’ll receive an email confirmation when we receive your order, another when it ships, and one more once it’s delivered. While we work to ship orders quickly and efficiently, we are unable to prevent fulfillment delays or shipping interruptions/delays caused by UPS. If you think there might be an issue, send us an email, and our team will be happy to assist you.
We do not give refunds. Since our product is perishable, we are unable to accept returns or exchanges. If your order from free2bfoods.com arrived damaged or you need to report a problem, please contact our team within 24 hours of receiving it and we will do all we can to make it right for you. If your concern involves damaged or otherwise unusable product, please include photos of the product and packaging so that our team can look into it.
We are unable to give refunds, returns, or exchanges for products purchased at retail stores, or from online sellers. The policy above applies to purchases made at free2bfoods.com.
We sure hope not! When shipping during the warmer weather months, we ship in biodegradable green cell foam coolers with ice packs to ensure that your order gets to you safe and sound.
Our subscription service works much like others that you may be familiar with online. It’s just like placing a one-time order - you will input your order, payment method, and shipping address, and our system will save this info for your future shipments. You pick the product(s) that you want delivered to you and the frequency in which you’d like them delivered and then we do the rest! You will need to create an account with us, but after that, you have full control of your subscription. You will be able to cancel at any time, put the subscription on hold if you are going to be away from home for a while, or change the products that you have shipped to you. Of course, we are always here to help, so if you have any issues with your subscription please don’t hesitate to reach out to our team!
Contact Us
If you have a question about our products, a suggestion for us, or just want to drop us a line, fill out the form below. We’ll get back to you as soon as we can. Our Customer Service Team is available Monday - Friday 9 a.m. to 4 p.m. Central Standard Time.
info@free2bfoods.com
Corporate Address
1110 South Ave, Suite 17
Staten Island, NY 10314